ORIX HOTELS & RESORTS’ Policy on Lowest Rates

ORIX HOTELS & RESORTS is committed to always offering fair and competitive rates to guests who book through our official website.

・At the time of booking, this is the best value among options sold by domestic online travel agencies

・Offers the best value when compared under the same conditions (hotel, booking date, check-in date, number of guests, room type, payment method, cancellation policy, length of stay, etc.)

・It offers the best value when compared to other plans with the same included services and perks (such as content).

*The following are exceptions and cannot be compared to the lowest rates listed on the official website:

・Rates not generally disclosed to the public, such as corporate contract rates

・Rates intended for specific membership organizations

・Rates for which the hotel has no control (such as campaigns run by sales providers), including plans featuring unique discounts offered by travel agencies or domestic and international booking sites ( *Note 1 ) and

・Rates resulting from government or local government travel support programs (such as coupons or discounts)

・Prices where points or coupons issued by other companies are treated as discounts

・Prices for reservations that cannot be made on the official website (e.g., reservations accepted only by phone)

・Prices on auction sites or group-buying sites

・Package prices that include facility use other than accommodation, transportation, meals, etc.

(*Note 1) JTB, Nippon Travel Agency, Agoda, Expedia, Booking.com, H otels.com, trip.com, , Trivago, Travelko-chan, TripAdvisor, KAYAK, Google Travel, etc.

CROSS Life HAKATA YANAGIBASHI

cl-yanagibashi@mycrosslife.jp